? Sympathie

Quelques questions après un séjour en France empreint de doutes sur l’avenir.

It is true that some sympathy is better than none. For example, it is better to have sympathy for users with limited technical skills than despise them for their shortcomings. However, the true goal of design is not to be nice to users, but to empower them. For example, this is why we don’t recommend lengthy error messages about how sorry we are about an error. Rather, we suggest that error messages allow users to quickly correct the problem and move on.

Sympathy vs. Empathy in UX (cache)

Bon et sinon je cherche toujours un appartement à Montréal, pas facile d’être en concurrence frontale avec Airbnb… (cache)